Spur Kids Kids News

Your child’s safety is our number one priority

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Read about some of the safety measures we have implemented in our restaurants to ensure you can sit back, relax and enjoy your delicious Spur meal with complete peace of mind while your little one has fun in the Play Canyon.

At Spur Corporation we take the safety of our customers and children very seriously and provide our franchisees with the necessary tools, operational support and training to ensure safe and happy visits to our restaurants. Our focus has always been to provide a safe, welcoming and inviting restaurant where families can relax and enjoy themselves. Our franchisees undergo training to prioritize the safety and comfort of all customers and to handle numerous situations, including the serious threat or risk to children.

Play Canyon areas have play canyon attendants who receive ongoing training to provide the best possible care to ensure the enjoyment and safety of every child. Our franchisee’s approach is pre-emptive – attendants constantly monitor the situation in the Play Canyon and report any suspicious or irregular behaviour to management. All equipment and toys in the children’s area are safe and our franchisees take precautions to ensure accidents don’t happen.

Play Canyons are equipped with security cameras and in some instances this is broadcast as a live feed to various monitors in the restaurant so parents can keep an eye on their children while they play. While our franchisees make every effort to ensure the safety of all children, it is also the responsibility of the parent to look after their own children. Spur has always advised parents to accompany children to the toilet facilities, in fact, our staff have been instructed not to accompany any child to the restroom, this responsibility resides with the parent. The rules that govern our Play Canyons have been clearly placed on all Play Canyon entrances.

Because safety is such a high priority, we’re additionally updating and improving our policies and facilities, we are busy investigating technology to enhance our safety in the play areas.

Fidelity ADT Sensormatic kids tags

We've partnered with Fidelity ADT to create a safe zone for children through the use of Sensormatic technology where the Sensormatic pedestals are placed at the entrance/exit of the restaurant and magnetic pinless tags are attached to children’s clothes as they enter the play area. On entry into the play area each child’s clothing is tagged by a childminder for that area. The tags attach securely without damaging the child’s clothing and staff are trained on where to attach the tag so it does not hurt the child in the play area. The tag can only be removed at the pay desk once the family leaves with the child.

How it works

1. On entry into the play area at a Spur restaurant, each child’s clothing is tagged by a childminder for that area.

2. The tags attach securely without damaging the child’s clothing and staff are trained on where to attach the tag so it does not hurt the child in the play area.

3. The tag can only be removed at the pay desk once the family leaves with the child.

4. If a child attempts to leave the restaurant without his or her parents an alarm activates.

List of restaurants below:

Gauteng

Restaurant
Alaska Spur
Albuquerque Spur
Arkansas Spur
Bear Creek Spur
Burning Spear Spur
Chatoga Spur
Chicago Spur
Choctaw Spur
Del Rio Spur
Durado Spur
Eagle Mountain Spur
El Paso Spur
Hawk Lake Spur
Laramie Spur
Little Eagle Spur
Lone Bear Spur
Lone Creek Spur
Lone Hawk Spur
Minnetonka Spur
Mountain Spring Spur
Nebraska Spur
Oregon Spur
Ottawa Creek Spur
Palomino Spur
Phoenix Spur
Rocky Mountain Spur
Rocky Peak Spur
Sacramento Spur
San Antonio Spur
Savannah Spur
Shawnee Spur
Silver Lynx Spur
Smokey Mountain Spur
Soaring Eagle Spur
Stony River Spur
Tawny Creek Spur
Texakhana Spur
Two Tomahawks Spur
Wild Eagle Spur
Wild Falcon Spur
Yellowstone Spur


Western Cape

Texas Spur
Silver Dollar Spur
Topeka Spur Spur
California Spur
Rodeo Spur
Santa Ana Spur
Tomahawk Spur
Geronimo Spur
Timberwolf Spur
Coyote Spur
Mexico Spur
Golden Feather Spur
Eagle Eye Spur
Twin Peak Spur
Sioux Spur
San Miguel Spur
Little Creek Spur
Ocean Creek Spur
Apache Spur
Red Mountain Spur
Pasadena Spur
Las Vegas Spur


Kids1st Solution

A wristband-app solution whereby the restaurant provides the wristband for the child and the parent downloads and registers on the app. The app will alert the parent when the child;

1. Enters the bathroom area. or,

2. Steps outside the main door at the entrance

All app alerts are sent via the app as a notification.

For over 50 years, we have played a leading role in ensuring that South Africa’s children are happy and in a safe environment.

List of restaurants below:

Western Cape

Sunset Bay Spur
Abenaki Spur
Cahokia Spur
Navaho Spur

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