Grand Rapids Spur

Durban
Directions Book Now

Contact

031-4673955

Address

Shop 3A, Bluff Towers 318 Tara Rd. Durban

Hours

Monday:
08:00 - 21:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
08:00 - 21:00
Public Holidays:
08:00 - 21:00
Christmas:
-

Delivery & Collection

Sit-down
Call and Order
Mr Delivery
Uber Eats
Own Deliveries

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Grand Rapids Spur Reviews
I am sitting at spur on a Sunday evening, I came in at 6pm and it is now 6:20pm. The lady that sat us down informed us that someone will be with us shortly, it has been 20minutes and I am sitting without even an assistant to ask if I require a drink. I have my 3year old child and wife with me. I am an Indian male and I watch a white family walk in and get service instantly. I mean come on. Is ther no way of order and service equally in this place?? Re-Post- it is now 6:30pm and I still have not gotten any service. Not so much as even a greeting from the assistants. I am now going to leave this. Place to search for another place to have supper with a crying 3 year old. 02 May 2021. Senior management members of Grand Rapids Spur dealt with my review swiftly, they had made many attempts to get a hold of me and did not just stop at the first call. They then went on to give me personal management contacts should I feel I need senior assistance when I visit their store again. They have assured me that they will put measure in place to see to it that each customer is treated fairly and as soon as possible. I am really pleased with the response of this stores after my experience and it is nice to know that the customer comes first at this store. Grand Rapids Spur then extended an invitation for a free supper as I should have had the first time. Good customer service. Well done on closing the loop. Much appreciated.
- Nirvaan Rambali | 2 May 2021
great service ..nice staff
- Lwandile Khaya Cele | 15 April 2021
Great atmosphere and friendly staff!!! 👍
- Christo Van Den Berg | 12 April 2021
Food and service has improved greatly.
- Wesley Greenaway | 6 April 2021
Fast take away service
- maclean mthembu | 3 April 2021